Service system Take the customer as the center Win-win development with customers
Pre-sale service Optimal laser company to provide various production process including free intention client technology consulting, sample cutting, equipment selecion, and can customize according to customer's special requirements for research and development and make the corresponding adjustment.
The installation mode. Optimal laser company in timely delivery of equipment to the customer at the same time, the technical service engineers on-site installation.Under the condition of the user installation commissioning spare parts, technical service engineer will be in 1 to 2 days to finished an orderly and equipment installation and debugging for the use of the user.
Technical training Optimal laser company provide free technical training, at the scene of the user after the installation and debugging, training operation and maintenance personnel of the user side every 1 to 2.Training content including laser principle, equipment structure, process, equipment maintenance, laser safety protection, operation procedure and simple fault arrangement.
Equipment maintenance Optimal laser company to provide users with comprehensive after-sales service. Optimal laser company promise: equipment from the date of installation and debugging qualified warranty period 1 year, such as equipment malfunction is damaged, the company promises to provide solution within 24 hours.After the expiry of the warranty, life-long maintenance services.